One of the most challenging aspects of our profession is the desire or perceived need to be available to our clients at all times.  This can easily be overused by clients who, knowingly or unknowingly, abuse this access for their own convenience.

 

Therefore, I advocate for a more controlled text message approach through Auto-Reply Applications. This approach allows the person sending the message to be at ease knowing it has been received and allows the vet to be at ease knowing that if a true emergency exists it will be handled appropriately, while still maintaining the open client connection we all desire.

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This Tech to the Rescue Manual will teach you the ins and outs of setting up an Auto-Reply function on IOS and Android systems.  Begin taking back control of your personal time without sacrificing the quality of your client-doctor relationships!